As an Information Technology Team Lead at Direct Sourcing Solutions, I manage and configure various servers and networks for internal and external clients, ensuring optimal performance, security, and availability. I also perform daily, weekly, and monthly maintenance, backup, and monitoring tasks, as well as installing and upgrading hardware and software as required.
With over nine years of experience in IT roles, I have developed a well-rounded and highly competent skill set in system engineering, network administration, and technical support. I have also earned multiple certifications from LinkedIn, such as IT Service Desk Careers and Certifications, Building Your Technology Skills, and Learning PC Maintenance and Performance. I am driven by delivering a service that exceeds the expectations of colleagues and users, through a positive, well-organized, and structured work ethic.
