Hi! I'm Avy, a Virtual Property Manager based in the Philippines with hands-on experience managing short-term rental operations across Airbnb, VRBO, and -----------. I've supported a vacation rental business end-to-end — from listing management and calendar sync to guest communications, vendor coordination, housekeeping turnovers, and owner reporting.
Services:
- STR Listing Management — creating, updating, and optimizing Airbnb, VRBO, and ----------- listings for visibility and conversion
- Guest Communication & Relations — handling all pre-booking inquiries, check-in/check-out coordination, and issue resolution to protect 5-star ratings
- Multi-Channel Calendar Sync — managing availability across platforms to prevent double bookings and maximize occupancy
- Hostaway PMS Management — reservation tracking, owner statements, database maintenance, and accurate record-keeping
- Housekeeping & Vendor Coordination — scheduling turnovers, tracking task completion, and flagging property maintenance issues
- Occupancy & Revenue Reporting — weekly, monthly, and annual performance reports on bookings and revenue
- Owner Bookkeeping Support — consolidating receipts, income tracking, and financial record organization
- Review Management — monitoring guest feedback, flagging trends, and protecting property reputation
Why work with me:
- Direct Airbnb operations experience — both as an EA managing a rental portfolio and as an Operations Leader on the Airbnb BPO support team
- Proficient in Hostaway, Airbnb, VRBO, -----------, Google Sheets, Canva, and AI tools
- Strong English communication — professional, warm, and guest-ready
- Self-managed and async-friendly — I work independently and don't need hand-holding
- Available to handle tasks offline and asynchronously alongside other commitments
- PHT (GMT+8) | Reliable internet | Quiet dedicated workspace
Verified
