Hello! I'm Leo Dela Cruz, a results-driven Virtual Assistant and Sales Support Professional with over 3 years of experience in lead generation, telemarketing, appointment setting, customer service, and business development.
I have consistently handled 170–200+ outbound calls daily while exceeding performance targets and maintaining strong conversion rates. My expertise includes lead generation, appointment setting, CRM management, customer support, data entry, research, email and calendar management, and client communication.
I am proficient in Salesforce, Apollo, Podio, and Lazarus, allowing me to efficiently manage pipelines, track customer interactions, and support business operations. My experience also includes working with business and healthcare-related organizations, assisting with customer inquiries, product information, and client communications.
I am proactive, detail-oriented, and committed to delivering measurable results. Whether it's generating qualified leads, managing customer relationships, or providing reliable administrative support, I take pride in helping businesses grow and succeed.
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