Hi, I’m Jhona—a reliable and detail-oriented Virtual Assistant with experience in customer support, social media management, and CRM systems.
I help businesses stay organized, respond to customers efficiently, and manage daily operations so they can focus on growth.
My experience includes:
• Handling 20–30+ customer inquiries daily (email, chat, social media)
• Shopify support (order updates, tracking, customer concerns)
• CRM tools like Go High Level & HubSpot (lead tracking and follow-ups)
• Social media management (posting, engagement, content support)
• Administrative tasks (email, scheduling, data organization)
I am proactive, organized, and committed to delivering high-quality work. I take ownership of tasks and ensure everything is completed properly and on time.
I am looking for a long-term opportunity where I can grow and support your business consistently.