Detail-oriented professional with strong experience in logistics, healthcare administration, and customer support. Trained in Freight Brokerage, with two years of data entry experience and a background in patient account verification at Hawaii Family Dental, giving me practical knowledge of dental procedures. I also bring five years of expertise as an HMO Account Representative, managing insurance calls and email correspondence for both local and international providers including Medicare, Cigna, and Tricare. Skilled in productivity and communication platforms such as Google Meet, Zoom, Slack, and Notion, as well as Microsoft Excel, Word, and PowerPoint. Experienced in QuickBooks, Paycom, and ADP payroll systems. Known for accuracy, strong communication, and the ability to deliver efficient results in fast-paced environments.