Hi! I’m a dedicated and results-driven professional with over 4 years of experience in customer service and technical support, combined with 9 years of hands-on experience managing my own travel and tours business.
I specialize in delivering excellent customer experiences across telecom, retail, travel, and utility accounts, including handling international clients (Australian accounts). I’m highly skilled in communication, problem-solving, and managing customer concerns such as billing issues, technical troubleshooting, and retention.
As a travel coordinator and business owner, I’ve developed strong organizational and multitasking skills—handling bookings, creating detailed itineraries, coordinating with suppliers, and ensuring smooth end-to-end customer journeys.
I’m also proficient in tools like Salesforce, Citrix, and other CRM systems, and I’m quick to adapt to new platforms and processes.
Here’s what I can bring to your team:
Reliable customer support (email, chat, phone)
Appointment setting and lead management
Calendar and inbox management
Data entry and CRM updates
Travel planning and coordination
Strong attention to detail and time management
I take pride in being dependable, proactive, and easy to work with. Whether working independently or as part of a team, I always aim to exceed expectations and deliver quality results.
I’m currently looking for a long-term opportunity where I can contribute my skills and grow with your business.
Let’s work together!
Verified
