I am a reliable and detail-oriented professional with over 1 year of experience as a Chat Support Representative, 4 months as a TikTok Content Moderator, 2+ years as freelance Creative Writer for various Singaporean and Canadian-based platforms, and 2+ years of e-commerce experience—including managing my own online clothing business and selling on TikTok. I specialize in delivering excellent customer service, maintaining content quality, and handling day-to-day online operations efficiently.
As a Civil Engineering graduate, I bring strong analytical skills, problem-solving ability, and organization to every task I handle. I am comfortable working in fast-paced environments and can adapt quickly to new tools, guidelines, and workflows.
Key Skills:
*Customer Support (Chat, Email, Real-Time Assistance)
*Content Moderation (TikTok Community Guidelines & Safety)
*E-commerce Management (Product Listing, Order Handling, Basic Inventory)
*Social Media Handling & TikTok Selling
*Creative Writing & Product Descriptions
*Administrative Support & Documentation
*Fast Typing, Strong English Grammar, and High Attention to Detail
*Analytical Thinking from Civil Engineering Background
I am committed to providing high-quality service, clear communication, and results that help clients grow their business efficiently.
