I am a versatile Executive Assistant and Customer Support Specialist with experience handling high-level administrative tasks, e-commerce assistance, email/chat support, and content moderation for global brands such as TTEC, Amazon, and Telus. I handle executive calendar management, customer inquiries, order issues, refunds, account concerns, and digital content review with high accuracy and professionalism.
I maintain exceptional quality scores and was recognized with an NPS 9 for outstanding customer satisfaction. I am reliable, fast-learning, detail-oriented, and fully equipped for remote work with a Macbook Air M4 and a 100 mbps connection. I am seeking a long-term remote role assisting international or PH clients.