Detail-oriented and adaptable Virtual Assistant with 4+ years of experience in customer service, healthcare support, insurance processing, and administrative tasks. I specialize in handling claims updates, billing inquiries, data entry, patient eligibility checks, and technical troubleshooting with accuracy and confidentiality.
I have supported U.S. healthcare accounts (UnitedHealthcare) and XM Radio billing/technical accounts, consistently delivering clear communication, fast issue resolution, and excellent client satisfaction.
As a VA, I’m skilled in CRM management, documentation, appointment scheduling, email handling, and social media assistance. I’m reliable, organized, and quick to learn new tools—making me a strong fit for Healthcare VA, Admin VA, Customer Support, or Social Media VA roles.
