A registered clinical laboratory scientist with highly organized Medical Administrative Assistant with 3 years work experience, and a strong background in clinical operations and provider support. Proven track record in managing high-volume patient coordination, including intakes, referrals, and prescription refills. Skilled at navigating complex scheduling and serving as a key connection between patients, providers, and billing teams to secure prior authorizations. Expert in maintaining efficient workflows across phone, email, and fax systems while ensuring full HIPAA compliance and professional service.