Highly organized and tech-savvy Medical Virtual Assistant with over 5 years of experience streamlining administrative workflows, managing patient coordination, and optimizing clinic schedules. Proficient in a wide array of specialized healthcare platforms including Ramsoft RIS/PACS, Eyefinity, Zocdoc, Patientpal, and Weave. Expert at navigating complex insurance landscapes to verify vision and medical coverage (EyeMed, Spectera, VSP), managing referrals, and ensuring seamless patient outreach. Combines strong customer care and data-entry roots to deliver high-accuracy, HIPAA-compliant virtual support that maximizes clinic efficiency and patient retention.
