I bring a strong background of over 12 years in the Business Process Outsourcing (BPO) industry, where I have gained extensive experience working directly with clients to deliver high-quality service and results. My expertise primarily lies in handling US healthcare accounts (Medical, Dental, Pharmacy) for member and provider services, and I am proud to hold a HIPAA certification, ensuring I maintain the highest standards of privacy and compliance in all client interactions. I look forward to contributing my skills and collaborating with all of you.
