Outbound and Inbound Sales Representative

Motivated and detail-oriented former Sales Associate with 8 years of experience handling large number of people, sales, prospecting, customer account handling and Sales Development Representative - BPO experience in sales, lead generation, and
customer engagement.

Work Experience
Sales Associate/Team Leader
Frontrow International Incorporated
September 2017-January 2023
Handled tea-----------mbers, sales pitching, product and services trainings, social media management, hit sales quotas and conduct leadership trainings.

Sales Development Representative
Seek Business Capital
June 2023-June 2025
Handled inbound/outbound sales calls, nurturing client relationships.
Updated CRM tools and managed accurate data entry.
Exceeded monthly sales and call targets.
Provided top-quality customer service and product knowledge support.

Skills
Outbound and Inbound Calling
Cold calling
Customer Support (Chat, Email, Voice)
Sales & Lead Generation
CRM Management (Salesforce)
Data Entry / Administrative Tasks
Social Media Communication
Time Management & Organization
Social Media Management
Marketing Strategy

Education
Bachelor’s Degree in Tourism Management
Cebu Normal University, 2017

Tools & Tech
Google Workspace (Docs, Sheets, Gmail)
MS Office (Word, Excel, PowerPoint)
CRM Platforms (Five9, Domo, Salesforce)
Canva, ChatGPT, Zoom, Trello, Notion, Teams, Capcut