I am a highly experienced Healthcare Professional with over 3 years of experience in U.S. medical support and team leadership. My expertise lies in navigating complex healthcare systems, including Medicare Part D, provider services, and claims adjudication.
In my previous roles as a Healthcare CSR and Supervisor, I managed authorization statuses, coordinated with medical offices, and ensured 100% HIPAA compliance. I am an expert in "Green Scorecards," having consistently passed all KPIs with an overall score of 102%.
Core Skills:
Healthcare Admin: Medical billing, claims, and provider coordination.
Patient Outreach: Empathetic appointment scheduling and rescheduling (reducing no-shows).
Technical: Proficient in HIPAA regulations, Medicare guidelines, and various Electronic Health Records (EHR) systems.
Communication: Neutral accent with a focus on professional, compassionate patient interaction.
