Customer Support & Administrative VA | E-commerce, CRM, Scheduling, Inbound Calls
Profile Description:
Hi, I’m Aya, a Virtual Assistant from the Philippines with over a year of experience in customer support, admin, and scheduling for fast-paced businesses, including UK-based Samsung. I help entrepreneurs and small teams manage customer interactions, organize schedules, handle e-commerce and CRM tasks, and ensure daily operations run smoothly.
What I Can Do for You:
Customer support (email, chat, and light inbound calls)
Appointment scheduling & calendar management
E-commerce order support and CRM updates
Data entry, Google Sheets, and online research
Quick adaptation to new tools and structured workflows
Why Work With Me:
Over a year of experience providing professional admin and support
B2 English proficiency for clear communication
Detail-oriented, reliable, and proactive
Fast learner who follows processes accurately while improving efficiency
I focus on helping clients save time, stay organized, and maintain excellent customer experiences. If you need someone who can handle admin, support, and scheduling with accuracy and care, I’m ready to step in.
