I’m an experienced Customer Support Representative, Social Media Manager, and E-commerce Support Specialist. I handle customer inquiries through chat, email, and social media, making sure every customer feels heard and supported. I’m used to solving issues like order tracking, refunds, returns, and general account concerns in a fast and friendly way.
I also manage social media pages by replying to messages and comments, helping build good relationships with customers while keeping a positive brand image. On the e-commerce side, I support daily store operations such as processing orders, updating product listings, and assisting customers before and after purchase.
I’m organized, patient, and easy to work with, and I always focus on giving great customer service and helping the business grow.