I am an Executive Assistant based in the Philippines, and I support home service business owners with calendar management, inbox organization, and CRM documentation so they can focus on running their business instead of their admin work.
My daily tools include Google Workspace, Odoo CRM, GoHighLevel, ChatGPT for workflow automation, Zoom, Slack, Calendly, and Microsoft Office.
In my current role, I manage real time scheduling for 15 to 25 daily appointment requests and maintain a 95 percent booking accuracy rate while coordinating multiple calendars and handling last minute changes. Before that, I worked as a Sales Development Representative, managing outreach and CRM documentation for business owners and decision makers. I also spent a year in a high volume customer service role handling over 600 calls a month, where I helped raise customer satisfaction scores from 0 percent to 70 percent through clear communication and careful case tracking.
Across every role, my strength has been the same: staying organized under pressure, keeping accurate records, and making sure nothing falls through the cracks.
I am available for full time work and can work US business hours, including EST or PST shifts, with the flexibility to adjust as needed for your team.
I am not looking for short term gigs. I am looking for one employer I can grow with long term, learn your systems well, and become someone you can hand things off to without having to double check my work. I show up on time, communicate clearly, and treat your calendar and inbox with the same care I would give my own.
