Hi! My name is Joanna Marie, and I am seeking a work-from-home Virtual Assistant role. I have 6 years of professional experience in customer service and operations, where I grew from a part-time CSR to a Team Lead. This experience taught me the importance of time management, reliability, and performance improvement.
I have supported various campaigns including customer service, sales, technical support, and back-office operations. My strengths include email management, task prioritization, performance monitoring, and team coordination. I am highly organized, detail-oriented, and proactive in ensuring tasks are completed accurately and on time while maintaining strong communication.
