Dedicated and detail-oriented Medical Virtual Assistant with 6 years of experience in the BPO industry, exclusively handling healthcare accounts. Highly knowledgeable in medical workflows, healthcare regulations, and administrative support, with a strong commitment to accuracy, compliance, and patient satisfaction.
I bring extensive experience in medical terminology, healthcare insurance processes, Revenue Cycle Management (RCM), HIPAA compliance, and PHI handling. My background allows me to seamlessly support both front-end patient-facing tasks and back-office administrative functions without compromising quality or efficiency.
