Hi! I'm Andrew, a results-driven professional with over five years of proven sales experience in the BPO industry and nearly five years of experience as a Technology Support Specialist for enterprise systems and operations.
I specialize in helping businesses not only run smoothly but also grow. My background in sales has equipped me with strong skills in client communication, lead conversion, and relationship building. Meanwhile, my experience in technology support enables me to optimize systems, manage workflows, and resolve complex technical challenges using platforms like Zendesk and various CRM tools.
I understand both sides of the business—driving revenue and supporting operations—which allows me to go beyond basic task execution. I focus on delivering value, improving processes, and ensuring a seamless experience for both teams and customers.
What I bring to your business:
- Over 5 years of BPO sales experience (closing, upselling, client handling)
- Nearly 5 years of technology support experience (Zendesk, CRM, system optimization)
- Strong communication and relationship-building skills
- Detail-oriented and highly organized work approach
- Proactive mindset with a focus on results and efficiency
- Reliable remote work experience with global teams
I’m passionate about helping businesses grow, improving systems, and creating better customer experiences. If you’re looking for someone who can support your operations while also contributing to your sales and growth, I would be a great fit.
