10+ Years Experience | Former Head of MIS | Solving Tech Issues Before They Disrupt Your Business
I am not just a Virtual Assistant; I am a Licensed Electronics Engineer and IT Specialist with over a decade of experience optimizing systems, managing networks, and solving complex technical problems.
Most recently, I served as the Head of Management Information Systems (MIS), where I managed the IT infrastructure for an entire organization, oversaw 150+ devices, and trained staff on best practices. My background combines high-level engineering discipline with the customer-centric communication skills I gained as a Customer Service Representative for a major BPO.
How I Add Value to Your Business:
I bridge the gap between "Tech Support" and "Operations Efficiency." I don't just fix tickets; I look for ways to automate the process so the issue doesn't happen again.
My Core Competencies
IT Infrastructure & Support
Advanced troubleshooting for Windows, Linux, and Mac environments.
Remote Technical Support (TeamViewer, AnyDesk, RDP).
System Administration, Active Directory, and Network Security.
Automation & Emerging Tech
Workflow Automation: Experienced in n8n for integrating business apps and automating repetitive tasks.
AI Integration: Skilled in utilizing AI tools for content creation and data handling.
Python Programming: Basic proficiency for scripting and automation.
Communication & Leadership
Excellent English proficiency (Oral & Written) honed in corporate and BPO settings.
Proven ability to lead teams, manage vendors, and handle crisis management.
I am looking for a long-term partnership where I can bring stability to your technical operations. I have a fully equipped home office, a reliable internet connection, and the discipline to work autonomously from 7 AM to 4 PM PHT (or your required time zone).
If you need a technical partner who works smarter, not harder—let’s connect.
