Hello, I'm Epi!
I'm a dedicated customer support professional with a strong focus on chat and email support. I specialize in delivering timely, empathetic, and effective solutions to improve customer satisfaction.
With extensive experience in e-commerce platforms like Shopify and Amazon, I’m skilled at managing inquiries, resolving issues, and creating smooth online shopping experiences for customers.
In addition to my customer service expertise, I also have experience in property management as a maintenance coordinator. Currently, I am on my way to becoming an SEO professional, working to optimize digital content and improve search engine rankings. I plan to use my experience as a customer support representative along with my newfound SEO knowledge to open the door and make an impact in the world of SEO.
I'm also skilled in graphic design, video editing, and logo creation, so I can help bring your brand's visuals to life alongside improving its online presence.
TL;DR: my specialties are
• Customer/Technical support (Chat/email)
• E-commerce (Shopify/Amazon)
• Graphics design
• Video editing
• Logo Creation
• Property Management (Maintenance coordinator)
• SEO (Entry Level)
I look forward to working together and improve your customer experience as well as boost your brand’s visibility!