Analytics-focused Applications Support Engineer with 6+ years of experience spanning data analysis, dashboard support, and SaaS application operations across telecom, fintech, and enterprise environments. Strong background in transforming raw data into actionable insights through SQL, Power BI, Kibana (ELK), and KNIME, while supporting mission-critical reporting and analytics platforms for multiple clients. Proven ability to lead teams, manage BAU operations, and collaborate cross-functionally to deliver data-driven products, optimize workflows, and maintain high service quality. Brings a blend of hands-on technical execution (SQL, Python, BI, ETL) and leadership experience grounded in ITIL, Agile, and Six Sigma practices.
