I am a Licensed Registered Nurse with over 9 years of experience in high-acuity clinical settings and healthcare process management. My unique background combines bedside expertise in intensive care with specialized experience as an EMR Subject Matter Expert, where I optimize clinical workflows and documentation systems.
I have a proven track record in the healthcare BPO sector, having served as a Quality Auditor and Ability Analyst. In these roles, I specialized in reviewing complex medical records for disability claims, ensuring documentation accuracy, and maintaining the highest standards of patient confidentiality.