I manage and maintain CRM, sales, and administrative operations to ensure efficient workflows, accurate data management, and consistent support for sales and marketing teams. My role centers on organizing customer and employee-related information, maintaining system accuracy, and supporting daily business operations across departments.
I specialize in HubSpot CRM administration, including contact and deal management, pipeline setup, workflow automation, task coordination, reporting, and data maintenance. I support lead generation and customer retention efforts by ensuring proper lead tracking, follow-ups, and segmentation aligned with marketing campaigns and sales objectives.
In addition to sales and marketing support, I have a strong background as an HR Assistant, handling employee records, onboarding documentation, attendance tracking, internal coordination, and general HR administrative support. I assist with confidential data handling, policy documentation, and day-to-day HR tasks while maintaining professionalism and data accuracy.
I also manage administrative tasks such as scheduling, calendar management, documentation, inbox management, and cross-team coordination using tools like BOSSLM, Trello, -----------, Calendly, and Slack. I focus on backend operations and administrative efficiency, ensuring systems, records, and workflows are well-organized and optimized to support overall business growth.
