I have 1–3 years of experience supporting homeowners insurance workflows, including policy data entry, endorsements, and loss runs. I ensure records are accurate, compliant, and consistently maintained across CRM and AMS platforms while handling high-volume workloads.
My background as a Software Support Specialist at QuickBooks strengthened my ability to understand system logic, adapt quickly to new tools, and navigate unfamiliar software with minimal guidance. I also bring experience from Amazon Technical Support, where I worked in structured, high-pressure environments that required accuracy, efficiency, and clear process execution.
I regularly work with PDFs, CRM systems, QuoteRush, and carrier websites, validating information carefully to prevent errors while meeting tight deadlines. I aim to be a dependable operations partner for teams that value organized systems and reliable execution.
