Experienced Virtual Patient Care Coordinator with nearly 2 years supporting U.S. clinics as a remote front desk. Skilled in appointment scheduling, follow?ups, cancellations, and patient discharge. Proficient in intake form creation, insurance verification, and managing daily communications through calls, emails, faxes, and Welcomeware kiosk. Reliable, detail oriented, and committed to delivering professional, HIPAA compliant patient support in a virtual environment.
