Customer Support Specialist with 2+ years of BPO experience providing exceptional service across Telecommunications, Travel, Healthcare, and Food Delivery accounts. Experienced in phone, email, and chat support, handling billing concerns, account management, reservations, healthcare benefits, order tracking, driver support, payment inquiries, CRM documentation, and case management.
Recognized for strong communication, active listening, problem-solving, and the ability to manage multiple priorities in fast-paced environments while maintaining accuracy and professionalism. Dedicated to delivering outstanding customer experiences, building positive relationships, and contributing to team success. Seeking a long-term remote opportunity where I can continue growing while providing reliable, high-quality customer support.
