I have been working in a customer service industry for more than 9 years. I've been exposed to various customer concerns like billing, sales and product enquiry. Been handed out different task as I grew with the company such as Quality Analytics, Retention and Complaint and Order Management.
Competitive with the use of Microsoft Office (Word, PowerPoint, Excel) and Google products and I work well under pressure. I am highly trainable and can work with less or no supervision.
Recently, I have been into Medical Industry working as scheduler, receptionist, insurance verification and data administration with a little background in medical billing. I have more than 2 years experience in a healthcare setting and here's a list of the service I can provide to you:
> scheduling and rescheduling patients
> insurance verification
> balancing and billing
> administrative support and data entry
My organizational skills and attention to details are my greatest points. Here are a few of many things you can entrust me but not limited to:
> Customer Service (Live Chat, Phone, and Email)
> Email Outreach/Communication
> Email Management
> Data Entry tasks and Encoding (Microsoft Office and Google Docs)
> Connect with the team
> Scheduling and Calendar Management
> Followers Engagement (Liking and commenting on posts to boost marketing)
> Management and Coaching skills
Excellent Service, Team Player, and Great Attention to Detail are the key attributes I can commit to while collaborating with you.
Verified
