Marketing Operations & Training Director | Campaign Strategy, SOP Systems & Team Performance | Social Media Manager | AI Content Creator

I’m a Marketing & Training Manager with over 11 years of experience in the hospitality industry, specializing in revenue-driven marketing campaigns, brand positioning, and team performance development. I combine strategic marketing expertise with structured training systems to help businesses grow sustainably and scale efficiently.

As a Training Manager, I have:

Designed onboarding programs
Created operations and service SOP manuals
Conducted leadership and customer service workshops
Developed performance evaluation systems
Coached managers and frontline teams