I am a Registered Medical Technologist with 9 years of clinical experience in laboratory and HIV-related services, along with 2 years of customer service experience handling U.S. healthcare accounts. My responsibilities as a Case Manager Assistant included summarizing and reviewing medical records related to pain management and mental health, updating medication list and performing outbound calls to provider offices to track office visits, request medical records, and follow up on authorization and denial statuses.
Verified
