Banking and Operations Specialist with below 4 years of experience across financial services, fraud prevention, customer support, sales, and technology. Previously worked with Wells Fargo and JPMorgan Chase, handling fraud investigations, account security, claims processing, digital banking support, ACH and wire transfer concerns, account maintenance, and high-volume customer interactions. Recognized as a top performer for operational efficiency, problem-solving, and delivering excellent customer experiences in fast-paced environments.
In addition to my banking background, I hold a degree in Computer Science and have experience in frontend development, process improvement, reporting, and remote collaboration. My combination of financial operations knowledge, technical skills, and customer-facing experience allows me to quickly adapt to new systems and contribute to business growth.
I am currently seeking remote opportunities in banking operations, mortgage and loan processing, lending support, underwriting assistance, risk and fraud operations, fintech support, customer success, and other operations-focused roles where I can leverage both my financial services experience and technical background.
