Experienced Engineer & Customer Service Representative with a strong background in construction, manufacturing, and customer support. Skilled in electrical design, project supervision, machine automation, and technical documentation, including creating technical diagrams and 3D models using SolidWorks.
Certified Virtual Assistance Course Graduate (4-week program) with formal training in Communication Mastery, Client Management, Digital Tools & Dexterity, and Data & Process Management. Experienced in providing real-time customer support, resolving client inquiries efficiently, and maintaining high customer satisfaction scores while meeting performance targets.
Proven experience in the construction industry, handling electrical planning, testing, coordination, and subcontractor supervision, ensuring projects are delivered on time and to standard. Known for being detail-oriented, reliable, and highly adaptable, excelling in both technical and customer-facing roles.
