• I offer over four years of experience in customer service, specializing in email management and proactive problem-solving to ensure high levels of client satisfaction. I am proficient in using CRM tools for data management, billing inquiries, and invoice processing.
• Recently, I completed specialized training in General Virtual Assistance and Bookkeeping using QuickBooks and Xero. These courses have equipped me with essential skills, including recording journal entries, generating estimates and invoices, and managing Accounts Receivable (AR) and Accounts Payable (AP). I am also proficient in bank reconciliation, transaction categorization, and managing purchases and bills, providing comprehensive support within the QuickBooks and Xero ecosystems.
• I am a highly organized and detail-oriented professional with a passion for numbers. I prioritize my clients' needs and take pride in my ability to self-review my work, ensuring that every project is completed accurately and ahead of schedule.
OTHER PROFICIENCIES:
Gmail | Google Chrome | Google Drive | Google Teams | Google Calendar | Canva | Zoom | Google Docs | Google Slides | Google Sheets | MS Word | MS Excel | MS PowerPoint | ChatGpt | CapCut | InShot | CRM | QuickBooks | Xero | Facebook | Youtube | LinkedIn
• I am eager to contribute my skills to your business and help streamline your operations. I am ready to start and provide the high-quality support you need.
