Resourceful and detail-oriented professional with a background in IT, Nursing, and Customer Service, bringing a wide range of experience in Administrative tasks, Patient Navigation, Backend Support, and Customer Relationship Management. Skilled at guiding clients and customers through complex systems, providing clear communication, and delivering exceptional support both in-person and remotely. Adept at using CRM tools, EHR systems, and digital platforms to streamline workflows, resolve issues, and improve overall satisfaction. Recognized for work accuracy, problem-solving, and the ability to adapt across administrative, healthcare and business environments
