OTC Analyst/Accounts Receivable Associate
Validate customer payment against outstanding invoice.
? Downloading bank statements and timely posting of payments in SAP.
? Ensuring payment identification is correct and posted in correct customer?s account.
? Handle investigation in clearing of On Account items and reduce the account inflows.
? Communicating with the bank for unidentified and rejected/cancelled payments.
? Supports account reconciliation of customer for clearing.
? Supports reclass for refund payments.
? Ensures email is up to date and respond to queries accordingly.
? Coordinate with stakeholders and other teams to resolve aging On Account payments.
? Follow up On Account payments to customer.
? To secure compliance in executing the standard process with no negative findings on Financial Audit and Control.
? Effective and timely communication with local and GSC counterparts in any management level.
? Other ad hoc tasks.
? Handles daily account receivable process and cash application
? Prepares and distributes Statement of Accounts according to billing details.
? Payment adjustment and refund application.
? Ensures transaction is match from Bank Statement before cash application.
? Monitor emails and unallocated bills, unapplied and unidentified
? Creating Miscellaneous Revenue Income invoice
? Daily sending of Cash Journal and Transaction Summary reports
? Timely entry and process of bills
? Query feedbacks and clarification
? SLA update and cancellation approval
? Creating actual receipt from draft receipt for USD payments
