I solve IT problems quickly so your business keeps running smoothly.
With 2+ years supporting enterprise environments serving 500+ users, I deliver fast, reliable technical solutions. I specialize in Windows administration, Active Directory management, Microsoft 365 support, and PowerShell automation that saves you time and reduces costs.
Services I provide:
System Administration
- Windows Server and Active Directory management
- Microsoft 365, Exchange, and SharePoint administration
- User provisioning, access control, and group policy configuration
Technical Support
- L1-L2 helpdesk support via ServiceNow, SyncroMSP, ConnectWise
- Hardware and software troubleshooting with quick turnaround
- Remote desktop support for distributed teams
Automation & Efficiency
- PowerShell scripting to automate repetitive tasks
- IT process documentation and workflow improvement
- Power BI dashboards for IT metrics and tracking
How I work:
- Fast response times and flexible scheduling (GMT+8 timezone)
- Clear English communication - no confusing tech jargon
- Complete documentation for every task
- I find root causes and fix problems permanently
Currently managing Windows 11 migrations and endpoint management for enterprise clients. Available for ongoing support contracts or one-time projects.
Let's talk about your IT challenges - send me a message and I'll respond within 24 hours.
