I am a Customer Service Representative with experience supporting US healthcare and dental providers. I handle inbound calls and assist with eligibility and benefits verification, claims status inquiries, and prior authorization requests. My work focuses on helping dental providers get accurate insurance information and timely support.
I use Salesforce Lightning CRM, Genesys Cloud, MS Teams, and Outlook for call handling, case documentation, and communication with providers. I am used to working in a fast-paced environment that requires accuracy, attention to detail, and proper documentation.
I am an aspiring Dental Virtual Assistant, currently building my career in dental insurance and administrative support. I am available for full-time night shift work aligned with US time zones and open to long-term remote opportunities.
I am reliable, easy to work with, and consistent in following processes. I take responsibility for my work and make sure tasks are completed correctly and on time.
Available immediately—let’s connect!
Verified
