Customer-Obsessed Technical Professional targeting an IT Support role. Expertly combines five years of elite customer service (Apple, Uber) with a robust technical foundation, including the AWS Solutions Architect – Associate and Google IT Support Professional. Proven experience building serverless web applications and implementing CI/CD pipelines for cloud-native projects. Disciplined troubleshooter with a background in Army Watercraft Engineering, dedicated to delivering solutions-focused support that ensures maximum operational uptime and user satisfaction.
