I am a reliable and detail oriented professional with over nine years of experience in legal intake, lead verification, and customer support for U.S. law firms. I specialize in personal injury intake, discovery calls, and lead qualification, ensuring accurate information is collected and properly documented for a smooth client onboarding process.
I have hands on experience using Filevine, Lead Docket, VineSign, and medical record request platforms such as NRR, Xebec, and ARC. I previously worked as a Tier 2 Representative and Team Leader at a large U.S. law firm, where I handled intake assessments, medical record requests, and supported team performance.
Known for my professionalism and clear communication, I thrive in fast paced environments and am committed to delivering accurate, client focused legal support.
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