I am a Cum Laude graduate of Bachelor of Arts in English (Major in Applied Linguistics) with nearly 7 years of experience in customer service, both voice and non-voice. I bring strong communication skills, professionalism, and a customer-first mindset to every role. My experience has sharpened my problem-solving abilities, adaptability, and ability to handle inquiries with empathy and efficiency. I am reliable, detail-oriented, and committed to delivering high-quality support that helps businesses grow.