I am a healthcare support professional with extensive experience in insurance claims follow-up, claim status verification, and patient communication within US healthcare environments. I’m skilled in contacting major US insurance providers (e.g., Aetna, UnitedHealthcare, Cigna), reviewing claim status and EOBs, and maintaining HIPAA-compliant documentation. I have a strong background in healthcare BPO support, administrative coordination, and providing excellent customer service. Experienced in working remotely, using EMR/EHR systems, and coordinating with US-based billing teams efficiently.
I’m highly organized, detail-oriented, and passionate about helping clients streamline their healthcare operations.