I’m an experienced customer service professional with a strong background in technical support, insurance claims, e-commerce, and data management. With over 10 years of experience across the BPO industry, I have developed expertise in delivering exceptional customer experiences, resolving complex issues, and maintaining accuracy in fast-paced environments. I also have advanced-level experience using Google Workspace, Zendesk, and Salesforce, which I utilize to efficiently manage workflows, support customers, and maintain accurate records.
