Experienced Customer Support Representative and Virtual Assistant with a background in customer service, complaint resolution, sales support, property administration, and guest relations. Skilled in handling email, chat, and phone support while maintaining excellent customer satisfaction.
Experienced with CRM systems, ticketing platforms, Google Workspace, Microsoft Office, CapCut, and Adobe tools.
I can help with:
• Customer Support (Email, Chat, Phone)
• Complaint Resolution
• Virtual Assistance & Administrative Tasks
• CRM Management & Follow-ups
• Lead Qualification & Sales Support
• Data Entry & Calendar Management
• Social Media Support
• Property Management
• Short-Term Rentals (Airbnb)
• Collections/Credit management
Detail-oriented, reliable, and quick to learn new tools and processes. Hardworking, honest, and loyal professional with a strong background in customer service, digital marketing, B2B management, sales and hotel reservations. Known for being a quick learner, adapting to new tools, and delivering high-value, consistent results for clients. Ready to take on challenges and help your business succeed