Customer-focused professional with experience in BPO and administrative roles, supported by a background in records management, data handling, and process coordination. Hands-on experience as a Customer Service Representative handling chat, email, phone, and back-office transactions for international accounts, along with strong administrative exposure from government offices. Skilled in customer support, order processing, documentation, data entry, issue resolution, and clear professional communication. Detail-oriented, reliable, and adaptable, with strong time management and problem-solving skills. Seeking opportunities in customer service, BPO, or virtual assistance where accuracy, responsiveness, and client satisfaction are key priorities.
