Executive Virtual Assistant | Logistics and Administrative Support
Hi! I'm Windelyn Polestico, a reliable, detail-oriented Executive Virtual Assistant with experience in logistics operations, administrative support, CRM management, and backend business operations. I help business owners stay organized by managing day-to-day operations, maintaining accurate records, coordinating workflows, and providing dependable administrative support that allows them to focus on growing their business.
My professional background began in logistics as a Logistics Specialist with Tech Mahindra (UPS Account), where I handled international shipment processing, documentation, shipment monitoring, and operational coordination in a fast-paced environment. That experience strengthened my attention to detail, accuracy, time management, and ability to work within structured processes.
I currently support a U.S.-based business as a Virtual Assistant, assisting with customer records, project tracking, operational workflows, invoice management, CRM updates, reporting, and maintaining accurate business information across multiple systems.
Core Skills & Expertise
• Executive & Administrative Support
• Calendar and task coordination
• CRM management and database maintenance
• Accurate data entry and record management
• Operations support and workflow organization
• Customer record management
• Research and data verification
• Process documentation and SOP compliance
• Email management and non-voice communication
• Project coordination
• Lead list management and database organization
• Basic lead generation research (LinkedIn, company research, contact organization)
• Strong attention to detail and quality control
Services I Provide
• Executive and administrative assistance
• CRM updates and data management
• Calendar and task organization
• Data entry and spreadsheet management
• Research and internet research
• Lead generation support and lead list building
• Lead database cleanup and organization
• Email handling
• Customer support (non-voice)
• Document preparation and reporting
• Social media assistance
• Canva graphics and presentation support
Tools & Platforms
• Google Workspace (Docs, Sheets, Drive)
• Microsoft Office (Word, Excel, PowerPoint)
• Airtable
• Housecall Pro
• Canva
• ChatGPT
• Siro
• CRM platforms
• Project management tools
• Zoom
• Slack
• WhatsApp
What You Can Expect Fro-----------
• Highly organized and dependable
• Strong attention to detail
• Process-driven and proactive
• Quick learner who adapts to new software easily
• Able to work independently with minimal supervision
• Excellent communication and follow-through
• Committed to maintaining accuracy and meeting deadlines
I enjoy creating structure from busy workflows, organizing information, and helping businesses operate more efficiently behind the scenes. While my strongest background is in operations and executive support, I'm continuously expanding my skills—including lead generation, CRM management, and business development support—to better serve growing businesses. My goal is to become a long-term partner who helps clients save time, stay organized, and focus on what matters most.
