Hi! I'm Jerdie. I've spent the last two years deep in the Shopify world, helping brands keep their stores running without a hitch. I'm not just here to follow a checklist; I'm here to solve problems.
I previously worked as a Technical Advisor, where I supported big names like Amazon and USA Today. My job was to handle the tricky stuff' technical audits, Shopify Plus management, and complex troubleshooting. I'm proud to say I was named 'Top Specialist' for five months in a row, mostly because I don't stop until a solution is found.
What I can do for you:
Technical Fixes: If something's broken on your Shopify or Shopify Plus store, I can find the root cause and fix it.
Store Optimization: I look for ways to make your store faster and your backend processes smoother.
Reliable Support: I've handled high-pressure support via chat, email, and phone, so I know how to keep customers happy even when things go wrong.
Ownership: I don't need to be micromanaged. Once you give me a task, I take full responsibility for it.
I'm 24, energetic, and I've even tried my hand at my own small online business, so I know how important every single order is to a business owner. I'm currently looking for a team where I can jump in and add value from day one.
If you're looking for someone who is technically solid and easy to work with, let's chat!