IT professional with hands-on experience in infrastructure support and end-user assistance. Skilled
in troubleshooting hardware, software, and network issues, performing OS upgrades, and
managing system configurations. Served as Project Manager for the Solaris Currency Project of a
Canadian bank, coordinating global teams and ensuring compliance with change control
procedures. Proficient in ServiceNow, Active Directory, Microsoft 365, and basic networking. Open
to diverse IT career paths and committed to continuous learning and professional growth.
Verified