Overwhelmed dental practices and healthcare providers lose hours each week verifying insurance, explaining benefits, and resolving claims. I give those hours back by handling the process with accuracy, compliance, and care.
With nearly 10 years of experience in dental insurance verification, healthcare support, and financial services, I specialize in:
• Eligibility & benefits verification (PPO/HMO)
• Claims assistance & patient / provider communication
• HIPAA-compliant handling of PHI
• CRM documentation (Salesforce ACET, Doc360, Genesys, NEA)
• Dental software familiarity (OpenDental, Eaglesoft, Dentrix)
• Administrative & back-office support
I’ve supported U.S. healthcare members and financial clients in high-volume environments, consistently meeting productivity and quality targets. At UnitedHealthcare, I managed inbound calls, explained benefits clearly, and resolved escalated cases while maintaining HIPAA compliance. In financial services, I processed insurance and loan protection transactions with precision and adherence to compliance standards.
Tools & Certifications:
• HIPAA Certified
• Microsoft Office & Google Workspace
• CRM Systems (Salesforce ACET, Doc360, Genesys, NEA)
• Dental Practice Management Software (Open Dental)
Availability: Full-time remote, flexible across U.S. EST/PST.
Message me here on LinkedIn or email me at ----------- to discuss how I can support your team.
Verified