Hi! I’m Kristine, a Virtual Assistant and Customer Support Specialist with 2+ years of experience supporting telecom, e-commerce, and startup operations in fast-paced remote environments.
I help business owners stay organized, improve workflows, and deliver excellent customer experiences through reliable admin and operations support.
Here’s how I can support your business:
Customer Support & CRM Management
-Handle inbound customer inquiries via email, chat, and phone
-Resolve billing, payment, reservation, and account concerns
-Maintain accurate customer records and CRM updates
-Provide professional and empathetic customer service
Project Coordination & Admin Support
-Organize workflows and task management in ClickUp
-Coordinate deadlines, priorities, and team communication
-Support startup operations and day-to-day admin tasks
-Assist with documentation, reporting, and process organization
<8efe80624d780eba0c6493ec45140364>Email & Calendar Management
-Organize inboxes and prioritize important messages
-Respond to customer and internal emails professionally
-Schedule meetings and manage calendars efficiently
Tools I Use:
ClickUp | Slack | Google Workspace | Miro | HubSpot | CRM Systems
I am detail-oriented, adaptable, and comfortable working independently in remote teams. I’m currently looking for a long-term full-time opportunity where I can grow with a company and provide reliable support.
Availability:
Full-time
Open to US business hours
Remote